Privacy Policy

1. Introduction

At Sparkify Technologies ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at sparkify.tech or engage with our services, including web development, UI/UX design, digital marketing, e-commerce solutions, and business development consulting (collectively, the "Services"). By using our website or Services, you agree to the practices described in this policy, as well as our Terms & Conditions, Refund Policy, and Payment Information policies.

2. Information We Collect

We collect the following types of information to provide and improve our Services:

  • Personal Information: Information that identifies you, such as your name, email address, phone number, billing address, and payment details (e.g., credit/debit card numbers, bank account details), which you provide when you contact us, submit forms, or make payments on sparkify.tech.
  • Business Information: Information related to your business, such as company name, industry, and project requirements, which you share when engaging our Services.
  • Usage Data: Information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and time spent on our site, collected automatically through cookies and similar technologies.
  • Communication Data: Information you provide when you contact us via email, phone, or support forms, including the content of your messages and any attachments.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our Services, including processing payments, delivering project deliverables, and communicating with you about your project.
  • To improve our website and Services by analyzing usage patterns and user feedback.
  • To send you updates, newsletters, and marketing communications about our Services, subject to your consent where required by law.
  • To respond to your inquiries, support requests, and complaints.
  • To comply with legal obligations, such as record-keeping and tax reporting.
  • To protect our rights, property, and safety, as well as those of our users and third parties, including fraud prevention and security monitoring.

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted subcontractors or service providers who assist us in delivering our Services (e.g., hosting providers, project collaborators), subject to confidentiality agreements.
  • For Legal Purposes: We may disclose your information if required by law, regulation, or legal process, or to respond to a government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to applicable privacy laws.
  • With Your Consent: We may share your information with third parties if you provide explicit consent, such as for a joint marketing initiative.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure:

  • We use industry-standard encryption technologies, such as SSL (Secure Sockets Layer), to secure data transmission on sparkify.tech.
  • We implement access controls, firewalls, and secure servers to safeguard stored data.
  • We limit access to your information to authorized personnel and service providers who need it to perform their duties.

Despite our efforts, no online transmission or storage system is 100% secure. If you suspect a security breach involving your data, please contact us immediately at support@sparkify.tech.

6. Your Rights and Choices

You have the following rights regarding your personal information, subject to applicable laws:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations (e.g., record-keeping requirements).
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.

To exercise these rights, please contact us at support@sparkify.tech. We will respond to your request within 30 days, subject to verification of your identity.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Necessary for the website to function, such as maintaining your session and enabling secure payments.
  • Analytics Cookies: Used to collect usage data (e.g., pages visited, time spent) to improve our website and Services.
  • Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns, subject to your consent.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website. For more information, please contact us at support@sparkify.tech.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly. Significant changes will be communicated via email or a prominent notice on our website.

10. Contact Us

For any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact us at: