Payment Information

At Sparkify Technologies ("we," "us," or "our"), we aim to provide a seamless and secure payment experience for our clients. This Payment Information policy outlines the methods, processes, and terms related to payments for services purchased through our website at sparkify.tech. By engaging with our services, you agree to the terms outlined in this policy, as well as our Terms & Conditions and Refund Policy.

We accept the following payment methods for all services provided by Sparkify Technologies:

• Credit and debit cards (Visa, MasterCard, American Express)
• Net banking
• Unified Payments Interface (UPI)
• Digital wallets
• Cheques (processed digitally)

Note: Cash payments are not accepted under any circumstances. All payments must be made digitally through our website at sparkify.tech.

Payments for our services are processed securely through our website at sparkify.tech. The process is as follows:

• Upon agreeing to a service, you will receive a service agreement or contract detailing the payment amount and schedule.
• We will send you a secure payment link via email, directing you to our payment portal on sparkify.tech.
• You can select your preferred payment method and complete the transaction.
• Upon successful payment, you will receive a confirmation email with a detailed invoice, which can also be accessed on their registered email & number.

If a payment fails due to technical issues on our end, we will notify you and provide an alternative payment link. If the failure is due to user error (e.g., incorrect card details), you are responsible for resolving the issue with your payment provider.

We provide detailed invoices for all transactions:

• Invoices are sent via email immediately after a successful payment.
• Clients can access all invoices on their registered email & number.
• Invoices include the service description, payment amount, transaction ID, and date of payment.
• If you require a physical copy of an invoice, please contact us at support@sparkify.tech, and we will arrange to send it to your registered address, subject to additional administrative fees if applicable.

We prioritize the security of your payment information:

• All transactions on sparkify.tech are encrypted using industry-standard SSL (Secure Sockets Layer) technology.
• We do not store your payment details (e.g., card numbers, bank account information) on our servers.
• Your payment information is handled securely in compliance with applicable data protection laws, as outlined in our Privacy Policy.

If you suspect any unauthorized activity related to your payment, please contact us immediately at support@sparkify.tech.

We expect payments to be made on time as per the agreed schedule:

• Invoices must be paid in full within the timeframe specified in the service agreement.
• Late payments may incur a late fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by law, whichever is lower.
• We reserve the right to suspend or terminate services if payments remain outstanding for more than 30 days, as outlined in our Terms & Conditions.

If you anticipate difficulty in making a payment on time, please contact us at support@sparkify.tech to discuss possible arrangements.

We may update this Payment Information policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly. Significant changes will be communicated via email or a prominent notice on our website.

For any questions, concerns, or inquiries regarding payments, please contact us at:

• Email: support@sparkify.tech
• Phone: +91 94232 88791
• Address: Sparkify Technologies, 42, Nandanvan Colony, Arni, Maharashtra, India